Introduction
We are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the information collected through our website.
Information We Collect
Personal Information: We may collect personal information such as your name, email address, phone number, and billing address.
Payment Information: We may collect payment information, including credit card details
Usage Data: We may gather information about how you interact with our website, including pages visited, time spent on the site, and referring website addresses.
How We Use Your Information
Providing Services: We use the information collected to provide and manage your order and delivery, including processing payments.
Communications: We may use your contact information to communicate with you about your order, service updates, and promotional offers.
Improving Our Website: We analyse usage data to improve the functionality and user experience of our website.
Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
We use secure encryption protocols to safeguard payment transactions and sensitive data.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required to provide our services or as mandated by law.
We may share your information with trusted service providers who assist us in operating our website or conducting business activities, provided that they agree to maintain the confidentiality and security of your information.
Your Rights
You have the right to access, correct, or delete your personal information stored in our systems. You can exercise these rights by contacting us through the contact information provided below.
You may opt-out of receiving promotional communications from us by following the unsubscribe instructions included in each email or by contacting us directly.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the effective date will be updated accordingly.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at shop@qualiporcelain.co.uk